Answers to your burning questions


How much is shipping?

Shipping for all stickers and magnets is FREE for U.S. shoppers and $1.50 for international shoppers!

To keep costs low, stickers and magnets are shipped via USPS first-class mail. If you would like tracking, you can select that option for an additional cost at checkout.

Mugs, t-shirts, cards, and keychains are mailed as USPS first-class packages with tracking — shipping costs are calculated according to weight at checkout. 

How long does shipping take?

I process and ship all orders within 3 business days of you placing your order.

Stickers and magnets can take up to 7 business days to arrive for U.S. orders and 2-3 weeks for international orders. Mugs, t-shirts, cards, and keychains should arrive within 4 business days.

In a rush? Speedier delivery options are available for all orders at checkout. 

Whoops, I put in the wrong shipping address! What should I do?

Please send me an email at ASAP and I'll sort it out! 

Can I add an item to an existing order?

If your first order hasn't shipped yet, simply place a second order and I'll combine them for you! 

What's your refund policy?

I will gladly process a refund or offer a replacement if your order showed up damaged. Refunds are limited to the item value and does not include shipping. Learn more about refunds here.

Why didn't I receive tracking for my order?

Stickers and magnets are mailed as stamped letters to keep shipping costs low, meaning they don't have tracking.

Do you offer wholesale prices?

I sure do! Send an email to gisella@thecolorfulplace and let's chat.

I still need help! How can I contact you?

Email me at